When can I expect my item to be delivered?
All headwear ordered on the website is usually posted the same day. As all the hair items on the website is made to order we ask that you allow 10 working days for your order to be dispatched, although this is usually much sooner. We understand that sometimes you may need your item sooner than anticipated, in this instance please contact us. We will never leave you without anything.
Do you make bespoke headwear?
Yes we make bespoke items on request. Perhaps you are looking for something for a special occasion or you would like something you have seen on the website made in a different colour. We have previously made items for weddings and many other occasions.
Will your standard size fit me?
Yes, our standard size will fit head size 50-60cms. All items are made to stretch and headscarves can be tied or fastened to suit. If you feel that you have a larger or smaller head please contact us and we can make any items in your precise size.
Headband Wig FAQ
Why is my wig shedding?
Shedding is completely normal for the first day or so with your headband wig. We take a lot of the weight out of the hair using thinning shear, the loose hair will attach to the remaining hair via static, the only way for this hair to completely detach is to fall naturally. Once this hair has fallen there will be no more shedding. We take the weight out of the wigs so they can be worn up comfortably.
How do I take care of my wig?
Your wig should be washed with synthetic hair shampoo and conditioner. We recommend that you spray your wig with a fibre oil conditioning spray after each use, this will prevent the wig going dry.
Can I swim in my wig?
Yes you can, ultimately salt water and chlorine will shorten the life of your wig but we have numerous customers who use their wigs for swimming, paddle boarding and snorkellin, just to mention a few.
Do you offer custom sizing?
Yes we offer custom sizing for petite or large caps. We also offer custom sizing for children.